Frecuently Asked Questions

What is The AgordiaMD Dialer?
It is an auto dialing feature that can be accessed on every physician storefront, even if that physician is not an Agordia user.
Wed, 20 Mar, 2019 at 6:14 PM
Who has the AgordiaMD Universal Communicator?
Every user has a version of the Universal Communicator. The minimum version is the ability to receive and read any message and this is included in storefro...
Wed, 20 Mar, 2019 at 6:17 PM
How can I tell what version of the Universal Communicator any other user has?
The Communicator icon is displayed on every storefront in the color corresponding to its subscription level. If the icon is black or red, then that user ca...
Wed, 20 Mar, 2019 at 6:18 PM
Do I always have to enter my password and email?
No, depending on your iPhone you can enable touch ID or face ID. Also, select “remember my password” found on the login screen when you are 1st accessing A...
Wed, 20 Mar, 2019 at 6:20 PM
How do I know if I have received a message?
You will receive a notification informing you of a message from a specific physician, or that you have a message that is new or unread… It all depends on i...
Wed, 20 Mar, 2019 at 6:21 PM
How do I know which of my messages are unread?
You will see a blue dot next to any message that you have not yet read.
Wed, 20 Mar, 2019 at 6:23 PM
What does the vertical color bar to the extreme left of every message in Communicator mean?
The color is unique to a specialty. This is so you can quickly identify not only who sent you a message but also what their specialty is for your easier re...
Wed, 20 Mar, 2019 at 6:29 PM
What is the AgordiaMD Roster?
This is your private repository of contacts and connections of other colleagues. It is auto updated for you whenever any colleague makes the change to thei...
Wed, 20 Mar, 2019 at 6:30 PM
What do I use the AgordiaMD Roster for?
It is useful for several things. First, it maintains up-to-date information on contacts and connections. It is also a fast way to call or message someone. ...
Wed, 20 Mar, 2019 at 6:32 PM
Can I remove someone from my Roster?
Not yet, but it is a feature we intend to build.
Wed, 20 Mar, 2019 at 6:33 PM